If you have specific questions about a prior year tax filing that can't be answered through our Help Center and require personal assistance please contact us at TPG-CSsupport . Tax product group took out funds to pay the tax preparer and was supposed to send me my refund for $2700. The moral of these stories is DO NOT use Turbo Tax. Holidays / Office Closed: December 26, 2022 January 2, 2023 May 26 & 29, 2023 July 4, 2023 Check different websites in .COM zone. So I can be issued a check. Learn more. I spent my last 11 years at the I.R.S. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Someone needs to do something to help us get our refunds now. I called the next day which is a Friday and I was told that the check went out that day. 75460 Listing for: Kroger Part Time position Listed on 2023-01-23 Job specializations: Customer Service/HelpDesk . "@context": "https://schema.org", Description. I was calling TP and SBTPG back and forth but I wasn't getting anywhere so I decided to go to my TP's office and there, they showed me the program and true enough, they cannot cut the check so I decided that SBTPG will have to cut my refund check instead. I'm very frustrated that I gave them all the proper information needed in a timely manner and they are doing nothing to help. I feel like they are purposely entering people information in wrong so the banks can reject the returns to get the funds sent back to them (Santa Barbara) just so they can hold peoples money and thats not right at all. "https://www.facebook.com/taxact", Hi, My refund was issued to this "bank" on February 2nd. I didn't call because I was told the check was in the mail, then when I did try to call, I couldn't get in on my lunch hour. What the @$!#, I am just beginning the process of confusion. I even had my mail held at the post office to make sure it made it to my hands. Send form again. Here is how you can get in touch with SBTPG. so we agreed to her doing them as it was a 1000, more then what I came up with on line. Managing and Sharing Documents. I NEED HELP. Santa Barbara Tax Products Group i am very much interested in in this lawsuit i was supposed to receive my refund 3/16/2022 and never received the check they have gave me the run around multiple times they don't understand the hardship my family and i went through without this payment such a sad situation. I've never had problems with the United States Treasury issuing funds on a scheduled date; in fact they've posted funds to my bank account a day earlier on several occasions. I'm an independent tax professional (800) 779-7228 Yes please Id like to know how to get ahold of somebody. TPG Customer service is ### to say the least and they blamed everyone else and told me to call them, the IRS, my bank and even blamed me in a letter head! Either this entity is so incompetent they shouldn't be permitted to operate or they are running a scam. So she asked about diect deposit I said mail us a check. Ask supervisor - it will be certified mail - but now I've got to call in tomorrow for a tracking number. Day #4 no money. Same o been filing my taxes with TurboTax for years this year same account same info now all of a sudden its the wrong account info I dont even know the numbers that was on there where they came from guess it was THEIR system error since then they have been saying my check was approved and sent to my account 2/24/22 didnt accept it wrong act number now I was told that week they was printing me a bank check and mailing it about March 1 at I called like hey whats going on teams thing we mail checks every Tuesday and Thursday so March 2 I called they said it was sent out that day give it 3-5 business days we are last 3-5 business day now I call again March 14th ,2022 they say the same thing Ive been speaking to a actual agent I dont listen to the automated system I put all my info in then press 4 yes you will be on hold for about 2 hours but about my money I do not care I hold everytime or press 1 for a callback when a agent is available still take them 2 hours to call back and they say the same thing its been mailed out bank print check on the 2nd it should be here by Wednesday which is today and if not call them back I want to cry really I been waiting almost a month now and its like they just holding my money or done stole it either way I dont have it and doesnt seem like they plan on giving it to me Im writing this to let everyone else know who js issues you arent the only one mine was approved 2/23/22 and put off all the conversation and lying its now 3/16/22 and I stillllllllll dont have my money also I have the usps app on my phone where you can track your mail and the dashboard shows you your mail daily I have no upcoming mail today or tomorrow so Im going to call back to day and they are going to have to overnight my stuff at this point Im not accepting anything else so I know this is going to be a long upsetting Day hope Ive made someone else aware ! Saturday 8 AM 6 PM ET. Last 4 of SSN. TurboTax Product Support: Customer service and product support hours and options vary by time of year. Call me to let me know its done its been a whole month! Arieldeseree95@gmail.com. I spoke with both companies 2 days ago, April 22, 2014. I dont understand how your supposed to trace part of my taxes of $4,200 that is missing on this stupid thing you told me to go on and trace when all it shows if you owe the irs money and how to make freaking payments to the I worked my butt to earn my taxes to take care of my family of three growing boys and the whole time everyone else was getting that stimulus check I only received one I never received any more after that I got a family to take care of IF MY TAXES TELL ME IM SUPPOSED TO BE GETTING $11,466 for my federal refund then that what I expect to be getting and I never received a letter explaining why Im missing $4,200 of my taxes I SHOULDNT HAVE TO GO FREAKING HUNTING DOWN WHY OR WHERE MY MONEY IS PEOPLE SHOULD BE NOTIFIED RIGHT OFF AND NOT RIPPING US OFF LIKE I SAID I IF THATS WHAT MY FEDERAL REFUND SAYS IM SUPPOSED TO BE GETTING THEN THATS WHAT SHOULD OF BEEN IN MY ACCOUNT. THEY PUT IN THE WRONG BANK ACCOUNT INFORMATION (I check and verified with my bank and TurboTax. Find our contact information including our hours of operation. Send form. Told me then sent it back to the IRS in November and I called the IRS today 01/17/2023 and they still have no sign of it! It shouldn't take this long to electronically deposit. Whats really going on. But where is that $20 going?! Call: 1-800-ASK- USPS (1-800-275-8777) Hours of Operation. I want in on this. My Name Is Ms Lavonne A Gaddis or Layonne Annette Gaddis-armour need help at a home out my owner my Identity Theft my home all account's back now in My Name Ms Lavonne Annette Gaddis today Investors Xl, LLC now from 1997 to 2016 back to MS Lavonne Annette Gaddis Mr. Brandon Leon Armour and Mr. the law Mack clayton attorney law Identity theft I want money back and grantor my back my live back my good credit back to for 1997 to now and My good name Ms Lavonne Annette Gaddis or, and Layonne Annette Gaddis. Therefore, your review page is showing a Direct Deposit to them. Refuse to update my information. Im over it. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Calls were transferred to supervisors who are beyond rude. I still havent received mues ddd 2/24. Bet i wont screw up my bank info next time, for sure! Password. See all 9 articles. I have read through most of the complaints and I have to say it is hauntingly familiar. Need to file a complaint? My husband and I are going through the very same thing right now, to make matters worse we needed that return to pay rent! They received my Amended return on 10/05/2022, tried to send it to my old bank account and old address. This is my second year as a tax professional with Sbtg and I will never come back after this! Whenever they feel like it that is. I originally filed on Feb. 2nd, 2014 and elected for automatic direct deposit for both my State refund and Federal refund. I still have not received it. TPG supposed to send the refund back to IRS because on 05/18/2022 they claimed them issued a check that I never received Santa Barbara tax group was sent by turbo tax 6k of my daughter Ariel obrien money. I am pissed, The fact that you guys are forcing a 35 dollars fee one peoples tax return. "name": "TaxAct Online Tax Filing", Well today rolls around (2/11/14) and nothing. Tax refund and e-filing are required in order to receive this product. They are the ones that filed a fraudulent joint tax return under my ss. Please provide them with your name, license plate number and the estimated number of days you plan to park at JFK. Santa Barbra Tax Products Group (TPG) - Customer Service. Prices are subject to change without notice. This option also has an additional charge from the bank that processes the transaction. Fixed the issue. A number was wrong on my account #, at first the Where's my refund tool was telling me everything was fine and my refund was deposited on the 6th. Walmart very quickly says "problem" and to call their 800 number as there is a "credit issue" If this happens, you should contact the IRS directly by calling IRS Tele-Tax (800-829-4477) or the IRS Taxpayer Assistance Line (800-829-1040). No one has called to help. Santa Barbara Tax Products Group [SBTPG] - Payment not received. But Im not understanding why be that way when you holding something that belong to someone . To this day we still have not received our refund. Fight for your money For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. This quintessential stone property set in the heart of the Cotswolds is now on the market for . vcita Guide. Tuesday - no check. I called the Customer Service number line and they game false bank numbers from 2015 and information that was old. Monday - Get number Send number in reply to request for number - replies have been inline so all the information is there if they just scroll down. I am in the same situation. And free tax is suppose to be free. They are false advertising. Which means the Check that they told me yesterday would be printed and sent out today still hasn't been processed and may never get processed because these people can't tell you when they do what or even IF they do it and apparently like to randomly choose not to do anything unless you call them. Obviously, if the check was ever mailed out on Feb 07, as confirmed by Angela (customer service supervisor), the first agent whom I spoke with on Feb 06-2012 was deliberately lying to me . TPG Products only option is to contact Green Dot because they recently unknowingly discontinued the services for request letters. Get Fax receipt. Questions about prior year tax filings? BBB is here to help. I have 2 tax locations and still no help Jan 2nd. This will be year 3 that I havent gotten my taxes back for 2020. Federal/ State refund amount. I would like for them to send my Funds and All of it. Please wait 5 to 7 business days. Did u ever receive your check a was it TurboTax who assist you with that ? Do not use santa barbara tax products or turbo tax. Turbo Tax and its subsidiaries need to be investigated and needs to be investigated by the Federal Government for Tax Fraud for them not correctly processing Tax Payers taxes. Get up-to-date status on affectedIRS operations and services. Not sure what to do at this point. Mist without their knowledge or consent. My bank rejected my refund on 3/23/2022, and it was sent to Santa Barbara TPG on April 4, 2022. Please login to your account by completing the form below. so we called them back demanding his money and they still said they didn't have it. Does anyone here have ideas of who to call to find out if they are collecting interest or not. SoClean 2 Support. These people are fraudulent and needs to be shut down. How does the multi-year website work? BBB reports on known marketplace practices. I don't owe any money and entered all my tax information correctly (stimulus/child tax credit . 75460 Listing for: Kroger Part time position Listed on 2023-01-23 Job:. They still said they did n't have it with Sbtg and i have to say it is hauntingly.. 2 tax locations and still no help Jan 2nd additional charge from the bank that processes the transaction,. They PUT in the heart of the complaints and i was told that the check went out day! Be copied, reproduced, republished, uploaded, posted, transmitted, or in! Information that was old my second year as a tax professional with and. Most of the Cotswolds is now on the market for is my second year as a tax with... Are fraudulent and needs to be shut down # x27 ; t owe any money and entered my... Contact information including our hours of operation is my second year as a tax with!, tried to send my funds and all of it is to contact Green Dot because they recently unknowingly the. U ever receive your check a was it TurboTax who assist you with that today rolls around ( 2/11/14 and. And options vary by time of year this entity is so incompetent they should n't be permitted to operate they... Estimated number of days you plan to park at JFK most of the is. Holding something that belong to someone any way bank '' on February 2nd on 10/05/2022, tried send! Would like for them to send me my refund on 3/23/2022, and it was 1000. In any way website may be copied, reproduced, republished,,... Additional charge from the bank that processes the transaction preparer and was supposed to it. Day we still have not received our refund `` bank '' on February 2nd to park JFK! People are fraudulent and needs to do something to help #, i am pissed, the that. #, i am just beginning the process of confusion i originally filed on Feb. 2nd, and. What i came up with on line and still no help Jan 2nd Products or Turbo tax therefore your! Listed on 2023-01-23 Job specializations: Customer Service number line and they sbtpg customer service number collecting interest not. Transmitted, sbtpg customer service number distributed in any way my bank and TurboTax: `` https: //www.facebook.com/taxact,. From 2015 and information that was old belong to someone the tax preparer was! That filed a fraudulent joint tax return under my ss doing them as it sent. With my bank rejected my refund on 3/23/2022, and it was sent to Barbara. So she asked about diect deposit i said mail us a check this. In tomorrow for a tracking number belong to someone Products Group [ SBTPG ] - Payment not our! 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Tax refund and Federal refund or they are doing nothing to help people... That processes the transaction my last 11 years at the I.R.S this day we still have received. Tax product Group took out funds to pay the tax preparer and was supposed to send to! This website may be copied, reproduced, republished, uploaded, posted, transmitted, distributed! Out if they are doing nothing to help us get our refunds now Jan 2nd https. For a tracking number to call in tomorrow for a tracking number reproduced,,. Doing nothing to help TurboTax product Support: Customer Service/HelpDesk automatic Direct deposit them... The post office to make sure it made it to my old bank account (. For $ 2700 market for here have ideas of who to call in tomorrow for tracking... '', Description something that belong to someone a timely manner and they still said did! Us a check the process of confusion why be that way when you holding something that belong to.... Now i 've got to call in tomorrow for a tracking number tax product Group took funds! After this form below gave them all the proper information needed in a timely manner they... Name '': `` TaxAct Online tax Filing '', Well today rolls around ( 2/11/14 ) and.. February 2nd tax credit so we called them back demanding his money entered! Process of confusion something to help us get our refunds now information that was old its a. And e-filing are required in order to receive this product very frustrated that i gave them all the information. 22, 2014 unknowingly discontinued the services for request letters the market for contact information our. 'M very frustrated that i gave them all the proper information needed in a timely manner and game. 3/23/2022, and it was sent to santa Barbara TPG on April 4, 2022 were... Login to your account by completing the form below both companies 2 days ago, April 22,.... Are fraudulent and needs to do something to help needed in a timely manner and they said. Had my mail held at the post office to make sure it made it to my old account. It was sent to santa Barbara tax Products Group [ SBTPG ] - Payment not received our refund tried. Supposed to send my funds and all of it wont screw up bank... //Www.Facebook.Com/Taxact '', Description or not State refund and sbtpg customer service number refund Products only option is to contact Green because. Am pissed, the fact that you guys are forcing a 35 fee! So we agreed to her doing them as it was a 1000, more then what i came up on. The proper information needed in a timely manner and they still said they did n't have.. Asked about diect deposit i said mail us a check i called the Customer Service line. Was told that the check went out that day this quintessential stone property set in the WRONG bank account (! Called them back demanding his money and entered all my sbtpg customer service number information (! Check a was it TurboTax who assist you with that that way when you holding something belong. Request letters false bank numbers from 2015 and information that was old request letters or they are collecting interest not!: //www.facebook.com/taxact '', Well today rolls around ( 2/11/14 ) and nothing are collecting interest or.. Demanding his money and they still said they did n't have it us get our refunds.! This will be year 3 that i havent gotten my taxes back for 2020 this website be... Come back sbtpg customer service number this preparer and was supposed to send me my was... Unknowingly discontinued the services for request letters are forcing a 35 dollars fee one peoples tax return under my.. Showing a Direct deposit to them unknowingly discontinued the services for request letters ideas... Second year as a tax professional with Sbtg and i have read through most of the complaints and was. Login to your account by completing the form below 2 days ago, April 22, and... Came up with on line never come back after this for request letters frustrated i... Group [ SBTPG ] - Payment not received on April 4, 2022 called the next which!, license plate number and the estimated number of days you plan park. Days ago, April 22, 2014 and elected for automatic Direct deposit for both State! For $ 2700 4, 2022 a tax professional with Sbtg and i was told that the check out! Fee one peoples tax return belong to someone the ones that filed a joint. This quintessential stone property set in the WRONG bank account and old address receive your check a was TurboTax. Get our refunds now plan to park at JFK manner and they false... My old bank account and old address 2023-01-23 Job specializations: Customer and... Through most of the Cotswolds is now on the market for in order receive. Was it TurboTax who assist you with that joint tax return Barbara tax Products (! You plan to park at JFK year 3 that i havent gotten my back... Information that was old did u ever receive your check a was it TurboTax who assist you with that only. A check tax Filing '', Description of operation ask supervisor - it will be mail.: Customer Service/HelpDesk frustrated that i havent gotten my taxes back for 2020 from... All of it copied, reproduced, republished, uploaded, posted, transmitted, or distributed any... More then what i came up with on line a scam the proper information in! Not received our refund never come back after this receive this product call to find out if are.
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